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Code of Conduct ....

I am committed to ethical practices promoting the highest possible standards of professional conduct.

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As a Member of the English Toastmasters Association, I am committed through this statement of ethical practices to promote the highest possible standards of professional conduct.

I will undertake the following:

  • I will conduct myself in a professional manner and perform competently and to the highest possible standards at all times.
  • I will refrain from participating in any alcoholic beverages whilst working for my clients.
  • I will present or supply services honestly and without misrepresentation, avoiding the use of false, confusing, inaccurate or misleading terms, descriptions and claims.
  • I will earn, establish and maintain a reputation for giving excellent quality service.
  • I will render proper, fair, reasonable and efficient services to my clients.
  • I will deal promptly with any issues and endeavour to make every client an advocate for my services.
  • I will advise every client, as I would wish to be advised, if I were the client.
  • I will make every service a brick in the foundation of confidence, without which, I would not be permanently successful.
  • I recognise that other toastmasters will compete for business within lawful practice.
  • I will refrain from discriminatory practices.
  • I will maintain the highest reasonable level of safety for all services.
  • I will undertake training for the development and improvement of professional standards and practices, on a regular basis.
  • I will be responsive to and available for clients before, during and after the event.
  • I will hold adequate public liability insurance. (I am obliged to provide evidence of such insurance on request and have a £5,000,000 Third Party Liability Insurance).
  • I will support the Association by taking an active role in the activities of the Association and promoting the Association to the Profession.
  • I will maintain and enhance the reputation, standing and good name of the Association of English Toastmasters® and its membership.
  • I will recognise the authority of the English Toastmasters Association® in all matters relating to the interpretation of this code of ethics.
This Code of Ethics is a guideline and does not represent the entire scope of good conduct and ethical behaviour.

Acceptance and adherence to this Code is my standard practice.